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Chapter 1 Chapter 1
1. Computing Environments 1. Computing Environments
- physical (amt. of lighting, proximity of co-workers) - physical (amt. of lighting, proximity of co-workers)
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2. is the action visible to the user? 2. is the action visible to the user?
3. does the user know how to proceed? 3. does the user know how to proceed?
4. is the feedback sufficient? 4. is the feedback sufficient?
Chapter 7 - Design Models
1. Predictive Models
pre-experience, such as KLM (Keyboard Level Model)
provides numerical prediction of user performance
primitive operations
- physical actions
- mental preparation
K = 0.35 sec (hit key on keyboard, press button on mouse)
P = 1.1 sec (point - move mouse to position)
H = 0.4 sec (homing - move hand b/w kbd & mouse)
R = (responding - time for computer to respond)
2. Descriptive Models
help understand user-system
interaction such as STNs