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# vim:ts=2:sw=2:sts=2:
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Chapter 1
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1. Computing Environments
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- physical (amt. of lighting, proximity of co-workers)
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@ -157,3 +158,18 @@ Chapter 5 - Design
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2. is the action visible to the user?
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3. does the user know how to proceed?
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4. is the feedback sufficient?
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Chapter 7 - Design Models
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1. Predictive Models
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pre-experience, such as KLM (Keyboard Level Model)
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provides numerical prediction of user performance
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primitive operations
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- physical actions
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- mental preparation
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K = 0.35 sec (hit key on keyboard, press button on mouse)
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P = 1.1 sec (point - move mouse to position)
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H = 0.4 sec (homing - move hand b/w kbd & mouse)
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R = (responding - time for computer to respond)
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2. Descriptive Models
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help understand user-system
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interaction such as STNs
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